FAQ 

​How Do I Place An Order?​
 

1. VIA EMAIL: Shoot us an email and let us know what you need. A Customer Service Rep will contact you in short order. If you have a web order number, please have it available for reference.

 

2. BY PHONE: You are always welcome to call in your order. Someone from our friendly staff will help you place your order and answers any questions you may have. We are open from 10 AM-5PM Tues-Fri, 9 AM-12PM Sat. Central Standard Time.

 

3. IN PERSON: Stop by our showroom at 1245 Forest ave. Des Plaines, IL. We stock many samples of the items we carry for you to touch and feel before purchase. We recommend calling or emailing for an appointment so we can give you our undivided attention.



Payment & Shipping
 

What are the Payment options available?
You can pay for orders by any of the following methods: Visa, MasterCard, Discover,Check or Cash.

 

Questions related to shipping or pickup of your order.
1.         How much does shipping cost?
Shipping costs are determined by quantity and your postal code.
2.         Can I pick up my order?
Any order can be picked up at our office in Des Plaines, Illinois



 

Pricing


1. What does it cost to have a shirt printed?
The cost depends on many things like ( How many color?s,Type of apparel,How many do you need?
2. How does the pricing for the names and numbers work?
Names are $4 each. If you have a name put on three items in a single package then that individual package will
cost an additional $12. It works the same way for numbers but numbers are $3 each.



 

Returns & Refunds

Sports Emporium ensure that all orders are filled accurately and on time and are of the highest quality, Sports Emporium accepts returns and will refund payment if and when customers are disappointed by the  merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.

 

 

Thank you for shopping with us!

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